FAQ

Frequently Asked Questions

Play, Nap and Quiet Time

Serious Illness or Injury

Discipline

Ratios

Severe Weather

Fire Drill

Play, Nap, Quiet Time

Play is defined as child-directed activities. Children learn through play, so a daily schedule includes time for it each day. Naps and quiet time (also known as turtle time) is an opportunity for your child to relax and take a break from active play however children are not forced to sleep but they are required to lie quietly on their cot.

Serious Illness or Injury

If not life threatening, your child will be treated accordingly, you will be called, and a copy of the “OUCH” report will be sent home. If the injury appears to be life threatening, we will call 911 first then the parents/guardian. A staff member will remain with the child until emergency personnel arrive. If we cannot contact the parents/guardian or emergency contacts that you provided, we will have your child transported by ambulance to the nearest hospital along with a staff member. A staff member will remain with the child until the parents/guardian/guardian arrives.

Discipline

We do not accept the responsibility of disciplining the children in our care. We are committed to redirecting the children when misbehavior occurs but feel a child’s discipline should ultimately come from the family at home. We will direct families to parenting classes or help them find reliable resources upon request. Our goal as teacher(s) is to provide children with a happy, healthy and safe environment and to provide a quality education. We will offer proper guidance and redirection as the situation dictates. Discipline must be individualized, consistent, fair, and appropriate to the child’s level of understanding. Discipline is to be used as a teaching tool to encourage acceptable behavior and self-control. Only positive methods of discipline and guidance are to be used. Employees must demonstrate competence, good judgment, and self-control in the presence of children and when performing assigned responsibilities. Employees must intervene when necessary to ensure children’s safety. Employees must use these positive methods in order to redirect a child’s behavior, explaining why his/her actions are not appropriate. For example: “It is not safe to climb on the shelves. You could fall and get hurt. How about sitting with your friends and playing blocks?” You must explain to children why their behavior is inappropriate and offer an acceptable safe alternative. Use praise regarding good behavior rather than constantly focusing on the negative behavior. The policy of The Solutions Learning Group will follow the rules and regulations regarding the reporting of suspected abuse and neglect as outlined in the Michigan Child Protection Laws for Licensed Child Care Centers manual and as mandated by State Law.

Ratios

As per the State of Michigan Department of Human Services guideline Solutions Learning Group follow all mandated teacher/child ratios. The infants/toddlers to 2 years) is 1 to 4 ratios while the preschool (3 years to 12) is 1 to 10 ratios. There are always 2 adults in the center regardless of the numbers. Children under 3 years are assigned a caregiver.

Severe Weather

Students will not be dismissed from the Center when there is a tornado warning or actual tornado. Local radio and/or TV stations will be monitored closely, and staff will take safety precautions. During a tornado warning or actual tornado, all students and staff members will remain in the building. Everyone will take shelter in designated areas and will follow safety precautions. Parents/guardian who has come to the center to pick up their child will be encouraged to stay at school until the tornado warning or tornado has passed and safe conditions prevail. Out of respect for parental responsibility for their child(ren), a student will be released only to their parents/guardian.

Fire Drill

Fire drills are regularly scheduled to educate students about safety practice in the case of an emergency The Center has a written procedure for fire drills that has been approved by the Bureau of Children and Adult Licensing and the local fire department. Each staff member is familiar with this procedure and each room has specific instructions for moving the children safely out of the building. This procedure is posted in each room and fire drills are carried out at designated times throughout the year with the cooperation of the Muskegon Fire Department when possible.

Our Philosophy

We work to complement your family life by nurturing your child’s body, mind, and spirit. By working together, we develop your child into a happy and successful “big school” student.

Our hope is to provide an enriched educational experience with a balanced curriculum that seeks to develop the whole child through cognitive, physical, social, emotional and creative development.

Coded by Intelligent Design